How it works

From counter to collection in four steps.

The same flow your staff already follow — captured, connected and never lost between the counter and collection.

1

Book the device in

Log the device at the counter and a ticket opens with the customer, the fault and the quote — all captured before it leaves your hands.

2

Track & auto-update

Move the job through each stage: booked, diagnosed, in repair, ready. Your customer is emailed when it's booked in and again when it's ready to collect, so fewer people ring asking where it is.

3

Checkout & receipt

Take payment at the POS and the receipt prints in a tap. Stock adjusts automatically, the till reconciles, and the job is closed, with no double entry.

4

See the insights

Every sale and every repair rolls up into live reporting — takings, top products, technician throughput — across one shop or all of them, without a spreadsheet in sight.

Getting started

What you need to get going.

No rip-and-replace and no long onboarding. If you can write a ticket today, you can run TechBuff by this afternoon.

Your existing hardware

Works with standard thermal and label printers and any USB or Bluetooth barcode scanner. No proprietary tills and no locked-in kit to buy.

Your data, brought across

Import products, customers and stock straight from your spreadsheets or current system, so you open on day one with a shop that already knows its own history.

Set up in an afternoon

No installation and no server to run. Add your shop, connect a printer, and start writing tickets the same day — your staff already know the flow.

Built for multi-location

One shop or twenty — the same live picture.

Every branch runs the same four steps, and every ticket, sale and repair rolls up into one account. Compare shops side by side, spot your best sellers, and see the whole group’s takings the moment they happen — no exports, no waiting for month-end.

  • Live takings, per shop
  • Switch shops from one login
  • Consistent tickets everywhere
  • Group roll-up on the roadmap

See the whole flow
in your own shop.

Start a free trial and write your first ticket today — no credit card and no hardware lock-in.